Loopa
End User License Agreement (EULA)
Last updated: May 4, 2026
This End User License Agreement ("Agreement") is a legal agreement between you and Muntean Holding AS ("Company", "we", "our", or "us"), a company registered in Norway, operating under the developer account Illebra.app, regarding your use of the Loopa mobile application ("App").
By downloading, installing, or using the App, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, do not download, install, or use the App.
Loopa is a cinemagraph creation app available on iOS and Android. The App allows users to generate cinemagraph videos (still videos with subtle motion) and images suited for use in cinemagraph creation. The App offers:
Loopa uses the Google Veo 3.1 API to generate video content. The quality, motion, and output of generated videos are determined by Google's Veo API based on the prompts and images you provide.
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on iOS and Android devices that you own or control, solely for your personal use.
Loopa uses a credit-based system. Users purchase credits to use for generating cinemagraph videos, videos, and images. By completing a purchase you agree to the terms in this section.
Each video or image generation request consumes credits regardless of the output quality or result. Credits are deducted when a generation request is submitted to the API, not based on the quality of the result. This includes cases where the generated video may appear as a static image with no visible motion due to the nature of the prompt or input image provided.
Purchases made through the Apple App Store or Google Play Store are subject to Apple's and Google's respective refund policies, and refund requests for those purchases must be submitted to Apple or Google. For purchases made through Stripe checkout on the Loopa website, refund requests should be sent to support; refunds are reviewed on a case-by-case basis and are not guaranteed. Credits are non-refundable once used for generation.
The number of credits required for a given generation type (such as a video, cinemagraph, or image) is set by Loopa and may change in the future. Reasons may include changes to our underlying model pricing, the introduction of new generation types, or changes in compute costs. We may increase or decrease the credit cost of any generation type at any time, with or without notice. The credit balance you hold at the time of a price change is preserved, but the number of generations that balance can produce may be lower (or higher) under new pricing.
Credits purchased through Stripe checkout on the Loopa website are tracked as individual “credit batches” and expire 12 months after the date of purchase. When credits expire they are removed from your account balance automatically.
Refresh on purchase. Each new credit purchase you make on the website automatically extends the expiry of all of your then-active web-purchased credits to 12 months from the date of the new purchase. In practice, customers who top up at least once every 12 months will not lose credits to expiry.
What does not expire. The following credits do not expire: (a) credits purchased through the Apple App Store or Google Play Store, which retain their existing non-expiring behavior; (b) credits that were already in your account before the website expiry policy took effect, which are grandfathered as non-expiring; and (c) credits that we refund to you after a failed generation.
You can view the expiry date of each of your credit batches in the Buy Credits page in the Loopa Studio. We may change the length of the expiry window in the future with reasonable advance notice; any such change will only apply to credits purchased after the change takes effect.
We may discontinue Loopa, or any specific feature of Loopa (including the credit-purchase service), at any time. If we discontinue the credit-purchase service entirely, we will:
Refund obligations under this section are limited to credits purchased through Stripe on the Loopa website. Refunds for purchases made through the Apple App Store or Google Play Store remain subject to those platforms' refund policies and must be requested from Apple or Google directly. Credits that have already been used for generation, or that have expired under section 4.5 prior to the discontinuation announcement, are not eligible for refund under this section.
You are solely responsible for:
For optimal cinemagraph results, prompts should describe subtle, looping motion rather than complex or dramatic action. Overly detailed prompts or images unsuitable for cinemagraph-style generation may result in videos with no visible motion (appearing as a 100% static image). You acknowledge that the quality and nature of the output depends heavily on the input you provide.
You agree not to use the App to generate content that:
Loopa relies on Google's Veo 3.1 API to generate video and image content. You acknowledge and agree that:
In summary:Loopa serves as an interface to Google's Veo 3.1 API. We facilitate the generation process but cannot be held liable for what Google's AI produces. The end result is dependent on your input and Google's AI model.
You acknowledge and accept the following with respect to videos that come out static or "frozen" (i.e. videos with no visible motion, appearing as a still image):
The App, including its design, user interface, features, functionality, and software, is owned by Muntean Holding AS and is protected by international copyright, trademark, and other intellectual property laws.
Content generated through the App using Google's Veo API is subject to Google's terms of service regarding AI-generated content. You are responsible for understanding and complying with any applicable terms regarding the ownership and use of AI-generated content. Muntean Holding AS makes no claims of ownership over content you generate using the App.
"Loopa", "Illebra.app", and related logos are trademarks of Muntean Holding AS. You may not use these trademarks without our prior written permission.
You agree not to:
We may update the App from time to time to add new features, improve performance, fix bugs, or comply with legal requirements. Updates may be required to continue using the App. We reserve the right to modify or discontinue the App or any features at any time without notice. Credit pricing and credit consumption rates may be adjusted at our discretion with notice provided in the App.
The App is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
To the fullest extent permitted by applicable law, Muntean Holding AS, Illebra.app, and Loopa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, use, goodwill, or other intangible losses resulting from:
Our total liability shall not exceed the amount you paid for credits in the twelve (12) months prior to the event giving rise to liability.
You agree to indemnify, defend, and hold harmless Muntean Holding AS, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
The App integrates with third-party services including but not limited to Google's Veo 3.1 API, Apple App Store, and Google Play Store. Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the practices, policies, or availability of third-party services.
In particular, Google's Veo API is a third-party service over which we have no control. Changes to Google's API, policies, pricing, or availability may affect the App's functionality without prior notice from us.
This Agreement is effective until terminated. Your rights under this Agreement will terminate automatically without notice if you fail to comply with any term. Upon termination:
We reserve the right to terminate or suspend your access to the App at any time for any reason, including violation of this Agreement or misuse of the generation service.
This Agreement shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law provisions. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of Norway.
This Agreement is between you and Muntean Holding AS, not Apple Inc. or Google LLC. Neither Apple nor Google is responsible for the App or its content. Neither Apple nor Google has any obligation to provide maintenance or support services for the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple or Google, and they will refund the purchase price (if applicable) per their respective policies. To the maximum extent permitted by law, Apple and Google have no other warranty obligation with respect to the App.
Apple and its subsidiaries are third-party beneficiaries of this Agreement, and Apple has the right to enforce this Agreement against you.
We reserve the right to modify this Agreement at any time. We will notify users of material changes by updating the "Last updated" date at the top of this page and, if appropriate, through the App. Your continued use of the App after changes become effective constitutes acceptance of the revised Agreement.
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.
This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Muntean Holding AS regarding the App and supersedes all prior agreements and understandings.
If you have any questions about these Terms of Service, please contact us at:
By downloading, installing, or using Loopa, you acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms and conditions. You further acknowledge that Loopa uses Google's Veo 3.1 API for content generation, that Muntean Holding AS is not responsible for the output produced by this third-party AI service, and that frozen / no-motion videos are handled in accordance with section 6.1, including the rate-limited and discretionary nature of the credit-reclaim feature.